Skip to Content

Tribal Knowledge Collection

Contact Us Today
Person on there computer and an overlay of the file structure

Industry and business knowledge aren’t the only types of information that your employees know, and they’re not the only types that are important to running a successful company. Being aware of finer details of client interactions- like at which times they prefer to schedule meetings, what their favorite sports teams are, where to park when you visit this particular client, etc.- can provide a key personal touch that has the possibility to make or break vital business relationships.

And client knowledge isn't the only information your employees keep tabs on. What about unique aspects of office culture- the things that make your office your office? How do new employees learn things like the rotating office bagel schedule? Or that everyone dresses up for Halloween?

This is what we like to call “tribal knowledge”: information that is collectively known within your company, but may not be common knowledge to outsiders (or new employees). Think of where your organization currently stores this knowledge. Is it “just known?” Passed by word of mouth? Where can one team member put something they learn about a client so that the whole team can benefit from it? Is all your on-the-job training documented so people can find it, learn from it, and keep it up to date? Can all of your employees access this information when and where they need it?

Tribal Knowledge Collection

TechBldrs is aware of just how important tribal knowledge can be to the running of a successful business. It’s possible to survive without it, sure, but there’s just no substitute for the personalized nature of the information passed on by employee to employee. We’ve developed an innovative, easy-to-use, Cloud-based system so your employees can become more productive and grow the information that will make your client relations second-to-none.

Does this type of collaborative tribal knowledge-sharing sound appealing to you? Looking to take full advantage of all the nuances of your employees’ understanding? Call TechBldrs at (610) 937-0900 or email us at to discuss what we can do for you and how we can begin preserving this information for the years to come.

Customer Reviews

Always Available to Answer Questions

TechBldrs provided top-notch customer service and fast response time. Their team was always available to answer questions and resolve any issues that came about. Also very knowledgeable about the newest and ever-changing technology. Highly recommend them for reliable and efficient IT support!

James V.

Peace of Mind

I don't write many reviews but these guys deserve one. One of their techs helped me set up security cameras at a rental property and now it's on my laptop and my phone, and I have peace of mind! I don't understand how it works, and I don't need to, they just made it work! Good job!

Rich M.

Quick Response Times

We have been with TechBldrs for 3 months and I am very happy with the service that they provide. They have quick response times. They walk us through any issues that may arise and make sure we grasp the "whole picture" before they close a ticket. They have taken the IT load off of my desk and put it on to theirs!

Anissa M.

Helped During a Holiday Weekend

TechBldrs has been providing IT support to us for nearly 10 years, and we value their service. They provide monthly support for each of our computers and make sure all of our systems and software is up to date. They respond promptly when we need help with any IT issues that arise. Several years ago we suffered a cyber attack over a holiday weekend that crippled our server, and TechBldrs worked through the weekend to be sure we were up and running before we reopened, so we did not miss a beat! Thank you TechBldrs!

Joe C.

Incredibly Responsive and Dependable

TechBldrs has been serving our company for quite a while and they've seen us thru many transitions, upgrades, and crises, all with the utmost professionalism and expertise. They keep us informed of what's going on in the IT world and help us understand and prioritize the changes that would best suit our needs. TechBldrs is incredibly responsive and dependable. Highly recommend.

Grace H.
Sadie Looking Up

Contact Us Today

To get in touch with one of our knowledgeable specialists, call us at (610) 590-4858, use the Live Chat feature or fill out the form on our website to tell us about your business's IT needs.