IT Support Services You Can Count On
The IT service providers at TechBldrs offer IT support and IT services in Willow Grove. Our company is a people-first business that can design and deploy technology solutions that provides safety and competitive advantage. We can help you grow your small or medium-sized business while ensuring your day-to-day operations run smoothly. Since 1998, we've worked to develop a timely and professional core values-driven approach, custom-tailored to your business, that allows technology to work for you, and not the other way around.
At the center of this service is our Core Support program. Every communications system needs protections, and TechBldrs' Microsoft Certified Professionals customize and build a defense plan that's catered to your business's unique needs. Here's what that entails:
Continual Software Updates
Updating to the latest versions of key business software is fundamental to keeping your company secure and moving forward. But updates aren't often as simple as you might think. While an automatic update might upgrade your business or fix an existing problem, sometimes they can cause more problems than they fix! So what can you do? Our Core Support has multiple testing levels for every update before it gets applied. All updates are applied after hours of checking and rechecking, and any problematic update can be easily rolled back, causing little to no disruption to your regular workday.
Our anti-malware was ranked #1 by an independent industry testing facility and has the smallest usage footprint on your system possible, meaning it's so unobtrusive you won't even know it's there until it matters. And with Core Support, your antivirus and anti-malware never expire. We always keep it up-to-date for you so your computer systems will have the latest protections.
Remote Management and Monitoring Services
Weird things can happen to computers. That seems to be a fact of life. What slows you down is not having the right solutions to problems when you need them. TechBldrs' PAM (Proactive Alert Management) System is the tool we use to monitor your vital systems and give you those solutions as soon as possible. Whether your internet goes down, you have a cybersecurity breach, or someone needs our help, PAM allows us to manage your systems remotely and ensures that we can connect to you when you need us. Through PAM, we can adjust system settings via a remote session, to continually ward off new cyber threats. TechBldrs monitors your business 24/7, 365 days a year.
Email Support Services
While most of us think SPAM is a more-or-less harmless email inbox clogger, SPAM can be highly dangerous to your company email and your business. A seemingly-innocuous email can hide a payload of Spyware that will damage your systems and can shut your business down for the day- if not for longer. SPAM is an annoying email issue, but Spyware infections are time-consuming and costly to eradicate. As part of our Core Support, TechBldrs' Spam Filtering service:
- This email service decreases the garbage mail that takes up space and congests your Internet connection
- Frees up the load on your email server, desktops, and laptops from filtering and rejecting SPAM
- Provides a mail bagging service for five days while your email server or Internet connection is down
- Automatically kills one of the prime vectors of entry for Spyware to prevent a host of issues
Don't forget about having support for Microsoft Office 365 installations. As much as we dislike email, we can help customize it for your needs.
While our Core Services are comprehensive and are often more than enough for most small and medium-sized businesses, sometimes companies want more individual service and personalized support. We believe that the best way to develop a trustworthy and positive working relationship is through direct human contact, which is why we've designed our Priority Support program to focus on the balance between the ease of remote service and the necessity of personal interaction in order to give you the best possible IT experience. Priority Support offers a mix of professional IT consulting, systems engineering, and personal support to keep your business running smoothly. We cover all your computers and devices, from servers and other network technology to office desktops to laptops in the field.
Priority Support is a type of service that adds the human element of Professional IT-related Service for a fixed monthly fee.
Support for Your Business Decisions
- Understanding what technology will benefit your business, your management, and your employees
- Our technical service also involved developing your IT Plan so that all of your technological business needs are met
- Assuring that all of your IT assets are getting the visibility and attention they deserve
Support for People When they Need it
- Get personalized, hands-on assistance during TechBldrs' monthly on-site visit
- And if you find yourself needing help outside of the monthly visit, we provide fast and unlimited support through our call-in Help Desk team to prevent little problems from growing into bigger problems
- Management can also request Quarterly Business Reviews and an Annual System Recommendation to plan for changes that will benefit your business and your business technology
Support for Your Systems and Safety
- We manage your hardware repair, in the event of hardware failure, diagnosing the issue and interfacing with the vendor support teams so you can focus on running your business
- We provide inspections to ensure that everything is working as intended and put emergency contingency plans in place in the event of quality issues
- Optimization and system tuning to keep your systems running at their best
The IT service providers at TechBldrs offer a way for you to focus on your business and have all of your IT service needs met at the same time.
Technology is constantly changing and growing increasingly complex, while also becoming more necessary for a modern business. With needs that can range from managing a complex network of printers to staying on top of cybersecurity, any number of issues can arise on a daily basis. For many companies, hiring additional full-time staff for their in-house IT team is not practical. The third-party IT support services at TechBldrs will give you benefits you may not expect and the service you need. While an in-house IT department can be expensive, third-party IT support services can actually save you money. This type of service can give you support when you need it and can help you budget more effectively. When you use our IT outsourcing service, you’re hiring experts that specialize in a wide range of IT-related issues. This will allow you to focus on your business, without any disruptions, providing an instant boost in business productivity.
Computer Network Support
Whether you require maintenance on your network, need a new server, or require updates, TechBldrs is here for you. You can experience true peace of mind knowing that your company’s networks are being monitored for potential issues and outages around the clock by the TechBldrs team. We provide IT services and innovative technology solutions to companies of all sizes in Willow Grove that can improve business efficiency. Whether you’re a larger company in need of a high-powered solution or a small company that needs an affordable alternative to expensive enterprise-level hardware, we will work with you to find the right solution for you and your company.
At TechBldrs, you’ll get a dedicated team of experts who will proactively work to ensure that your IT environment works as smoothly as possible with the help of seamless technology solutions. We will inspect your system to identify strengths and weaknesses and create a strategy that will prevent a hiccup in service, and ensure that your business runs smoothly, based on your company’s unique needs. We’ll also take care of all IT-related issues, so you can focus on growing your business.
We will serve as a support system and conduct proactive routine maintenance on your IT environment to improve effectiveness and efficiency.
These days, a modern business is more connected and digitized than ever before. However, without the proper cybersecurity, businesses are also vulnerable to a variety of online threats. Your IT service providers at TechBldrs have comprehensive security solutions and the intelligence and insight on threats that many businesses face these days. A security software expert on our team can assess your system and identify the areas in which your company is vulnerable and create a strategy that will prevent a major security incident and keep your employees, clients, and company data safe.
Always Available to Answer Questions
TechBldrs provided top-notch customer service and fast response time. Their team was always available to answer questions and resolve any issues that came about. Also very knowledgeable about the newest and ever-changing technology. Highly recommend them for reliable and efficient IT support!
Peace of Mind
I don't write many reviews but these guys deserve one. One of their techs helped me set up security cameras at a rental property and now it's on my laptop and my phone, and I have peace of mind! I don't understand how it works, and I don't need to, they just made it work! Good job!
Quick Response Times
We have been with TechBldrs for 3 months and I am very happy with the service that they provide. They have quick response times. They walk us through any issues that may arise and make sure we grasp the "whole picture" before they close a ticket. They have taken the IT load off of my desk and put it on to theirs!
Helped During a Holiday Weekend
TechBldrs has been providing IT support to us for nearly 10 years, and we value their service. They provide monthly support for each of our computers and make sure all of our systems and software is up to date. They respond promptly when we need help with any IT issues that arise. Several years ago we suffered a cyber attack over a holiday weekend that crippled our server, and TechBldrs worked through the weekend to be sure we were up and running before we reopened, so we did not miss a beat! Thank you TechBldrs!
Incredibly Responsive and Dependable
TechBldrs has been serving our company for quite a while and they've seen us thru many transitions, upgrades, and crises, all with the utmost professionalism and expertise. They keep us informed of what's going on in the IT world and help us understand and prioritize the changes that would best suit our needs. TechBldrs is incredibly responsive and dependable. Highly recommend.
Places of Interest
Local Fire Stations
- Upper Moreland Fire Department which is on 227 Davisville Road.
- Veteran's Memorial Park which is on 220 Mineral Avenue.
- Grove Summit Office Park.
- Woodlawn Park which is on 601 Division Avenue.
Contact Us Today
To get in touch with one of our knowledgeable specialists, call us at (610) 590-4858, use the Live Chat feature or fill out the form on our website to tell us about your business's IT needs.