At the core of every company is the technology that enables communication. No matter how big or how small, businesses revolve around their technology. Desktops, laptops, servers, smartphones - in today's interconnected world where things are often the tap of a finger away, keeping your technology running smoothly is paramount. Your IT shouldn't be slowing your business down. And neither should cybersecurity threats. TechBldrs can take away the stress and insecurity that comes with mismanaged IT. In Plymouth Meeting, PA, your IT service providers at TechBldrs offer the type of service that will boost business efficiency, protect company data, and prevent a hiccup in service that could otherwise cause serious network downtime.
IT Support Services PLYMOUTH MEETING, PA
We provide IT support and IT services in Plymouth Meeting, PA. Our company is a people-first business that can design and deploy technology solutions that provides safety and competitive advantage. We can help you grow your small or medium-sized business while ensuring your day-to-day operations run smoothly. Since 1998, we've worked to develop a timely and professional core values-driven approach, custom-tailored to your business, that allows technology to work for you, and not the other way around.
At the center of this service is our Core Support program. Every communications system needs protections, and TechBldrs' Microsoft Certified Professionals customize and build a defense plan that's catered to your business's unique needs. Here's what that entails:
Continual Software Updates
Updating to the latest versions of key business software is fundamental to keeping your company secure and moving forward. But updates aren't often as simple as you might think. While an automatic update might upgrade your business or fix an existing problem, sometimes they can cause more problems than they fix! So what can you do? Our Core Support has multiple testing levels for every update before it gets applied. All updates are applied after hours of checking and rechecking, and any problematic update can be easily rolled back, causing little to no disruption to your regular workday.
Antivirus and Antimalware
Our antimalware was ranked #1 by an independent industry testing facility and has the smallest usage footprint on your system possible, meaning it's so unobtrusive you won't even know it's there until it matters. And with Core Support, your antivirus and antimalware never expire. We always keep it up-to-date for you so your computer systems will have the latest protections.
Remote Management and Monitoring Services
Weird things can happen to computers. That seems to be a fact of life. What slows you down is not having the right solutions to problems when you need them. TechBldrs' PAM (Proactive Alert Management) System is the tool we use to monitor your vital systems and give you those solutions as soon as possible. Whether your internet goes down, you have a cybersecurity breach, or someone needs our help, PAM allows us to manage your systems remotely and ensures that we can connect to you when you need us. Through PAM, this type of service allows us to conduction a remote session to adjust system settings to continually ward off new cyber threats. TechBldrs monitors your business 24/7, 365 days a year.
Email Support Services
While most of us think SPAM is a more-or-less harmless email inbox clogger, SPAM can be highly dangerous to your business and company email. A seemingly-innocuous email can hide a payload of Spyware that will damage your systems and shut your business down for the day- if not for longer. SPAM is an annoying email issue, but Spyware infections are time-consuming and costly to eradicate. As part of our Core Support, TechBldrs' Spam Filtering service:
- This email service decreases the garbage mail that takes up space and congests your Internet connection
- Frees up the load on your email server, desktops, and laptops from filtering and rejecting SPAM
- Provides a mail bagging service for five days while your email server or Internet connection is down
- Automatically kills one of the prime vectors of entry for Spyware
While our Core Services are comprehensive and are often more than enough for most small and medium-sized businesses, sometimes companies want more individual service and personalized support. We believe that the best way to develop a trustworthy and positive working relationship is through direct human contact, which is why we've designed our Priority Support program to focus on the balance between the ease of remote service and the necessity of personal interaction in order to give you the best possible IT experience. Priority Support offers a mix of professional IT consulting, systems engineering, and personal support to keep your business running smoothly. We cover all your computers and devices, from servers and other network technology to office desktops to laptops in the field.
Priority Support adds the human element of Professional Services for a fixed monthly fee.
Support for Your Business Decisions
- Understanding what technology will benefit your business, your management, and your employees
- Developing your IT Plan so that all of your technological business needs are met
- Assuring that all of your IT assets are getting the visibility and attention they deserve
Support for People When they Need it
- Get personalized, hands-on assistance during TechBldrs' monthly on-site visit
- And if you find yourself needing help outside of the monthly visit, we provide fast and unlimited support through our call-in Help Desk team to prevent little problems from growing into bigger problems
- Management can also request Quarterly Business Reviews and an Annual System Recommendation to plan for changes that will benefit your business and your business technology
Support for Your Systems and Safety
- We manage your business' critical hardware repair in the event of hardware failure, diagnosing the issue and interfacing with the vendor support teams so you can focus on running your business
- We provide inspections to ensure that everything is working as intended and put emergency contingency plans in place
- Optimization and system tuning to keep your systems running at their best
Outsourced IT Support
When it comes to IT support, there are some companies that choose an in-house option. However, in-house resources can quickly become exhausted. Additionally, the lack of the appropriate tools needed to deliver support can end up costing a company more than third-party IT support services. If you’re considering outsourcing IT and eliminating your in-house IT support staff, you’ll find third-party IT support services offer many benefits. Instead of focusing on the recruitment and management of in-house resources, outsourcing IT will allow you to focus on your business. At TechBldrs, our team can also help with running antivirus updates, and ensuring your network is running smoothly. Our outsourced IT support service techs have experience in a variety of industries and businesses. As a result, they are able to pinpoint IT-related issues sooner, resolving them faster.
Your Cybersecurity Consulting Company
A security software expert at TechBldrs can provide the protection your company needs from online threats. Cybersecurity has never been more critical. Larger companies are not the only ones at risk, even small businesses can be targeted. Our IT security consultants can conduct a network assessment to identify any vulnerabilities, help develop a disaster recovery solution and establish data security protocols for your modern business. Our technical services and comprehensive security solutions will keep your company data safe and protected from a major security incident and online threats.
To ensure your company gets seamless technology solutions to your network issues, you need to work with a trusted network support provider. If your network isn't set up properly, it can cause frustration, hassles, lost productivity, and a host of issues. At TechBldrs, our user support team will focus on the network services your company needs and ensure that it works flawlessly and smoothly, for uninterrupted system productivity.
IT Consulting Services You Can Rely On
Our IT consulting service providers will lend your business a new perspective based on our experience supporting a wide range of industry and project best practices. We can help improve business efficiency and increase growth. The IT service providers at TechBldrs have the expertise and ample experience in the IT domain. We are aware of the power of technology and how a modern business can utilize it in an efficient manner. We will focus on creating an action plan for your company to utilize technology to maximize gain, from storage services, routine maintenance, risk management, and security management to organization and retrieval, these are just some of the ways the team at TechBldrs can help your company grow by leaps and bounds.
High-Quality IT Support Services You Can Rely On
At TechBldrs in Plymouth Meeting, PA, we offer low service costs and the type of IT-related service that will increase business productivity. Our innovative technology solutions will prevent quality issues, protect company data, and keep your business running smoothly. Contact us today to see how we can custom fit a Support plan for you.
Contact us today to see how we can custom fit a Support plan for you.