At the core of every company is the technology that enables communication. No matter how big or how small, businesses revolve around their technology. Desktops, laptops, servers, smartphones - in today's interconnected world where things are often the tap of a finger away, keeping your technology running smoothly is paramount. Your IT shouldn't be slowing your modern business down. And neither should cybersecurity threats. TechBldrs can take away the stress and insecurity that comes with mismanaged IT. Our services off organization with security solutions, support for all IT-related issues, and excellent customer service around the clock.
IT Support Services Phoenixville, PA
At TechBldrs, your IT service provider, we provide IT support and IT services in Phoenixville, PA. Our company is a people-first business that can design and deploy technology solutions that provides safety and competitive advantage. We can help you grow your small or medium-sized business while ensuring your day-to-day operations run smoothly. Since 1998, we've worked to develop a timely and professional core values-driven approach, custom-tailored to your business, that allows technology to work for you, and not the other way around. We offer the best infrastructure solutions for your growing business and can design our service to meet your company's specific needs.
Outsourced IT Support
Your IT service providers at TechBldrs know that you can’t cover all sectors and specific skills in the IT field and neither can one or two IT support experts on your staff. Third-party IT support services can be a great solution and one that allows the tech experts at TechBldrs to handle a wide array of IT-related services. Instead of having your employees stretched thin across a variety of IT areas, our third-party IT support services can oversee IT-related issues. We can assign one of our qualified experts that specializes in the skill needed for each particular IT issue.
If you rely on your internal IT support staff to handle all the problems, or you find yourself handling them often, your projects and services can be disrupted. With outsourced IT, you never have to worry about a break in service.
Cloud computing services allow users to access all of the files and features of their system, without needing to keep the bulk of that system on their PCs. If your company has older servers, or you’ve noticed a lag time when you’re online, cloud services can be the perfect solution. This type of service can also keep your company’s data safe on a secure server. Backup service will keep your data safe, in the event your server goes down. Now, your business can continue to expand, without having to worry about whether or not your outdated server can handle it. At TechBldrs in Phoenixville, PA, we offer the best cloud computing solutions.
At the center of this service is our Core Support program. Every communications system needs protections, and TechBldrs' Microsoft Certified Professionals customize and build a defense plan that's catered to your business's unique needs. Here's what that entails:
Continual Software Updates for Computer Network Support
Updating to the latest versions of key business software is fundamental to keeping your company secure while promoting system and business efficiency. But updates aren't often as simple as you might think. While an automatic update might upgrade your business or fix an existing problem, sometimes they can cause more problems than they fix! So what can you do? Our Core Support has multiple testing levels for every update before it gets applied. All updates are applied after hours of checking and rechecking, and any problematic update can be easily rolled back, causing little to no disruption to your regular workday.
Antivirus and Antimalware
Our antimalware was ranked #1 by an independent industry testing facility and has the smallest usage footprint on your system possible, meaning it's so unobtrusive you won't even know it's there until it matters. And with Core Support, your antivirus and antimalware never expire. We always keep it up-to-date for you so your computer systems will always have the latest protections.
Remote Management and Monitoring Services
Weird things can happen to computers. That seems to be a fact of life. What slows you down is not having the right solutions to problems when you need them. TechBldrs' PAM (Proactive Alert Management) System is the tool we use to monitor your vital systems and give you those solutions as soon as possible. Whether your internet goes down, you have a cybersecurity breach, or someone needs our help, PAM allows us to manage your systems remotely and ensures that we can connect to you when you need us. Through PAM, this type of service allows us to use a remote session to adjust system settings to continually ward off new cyber threats and prevent a host of issues. TechBldrs provides comprehensive security solutions. Our team will monitor your business 24/7, 365 days a year so you won't experience quality issues or a hiccup in service.
Email Support Services
While most of us think SPAM is a more-or-less harmless email inbox clogger, SPAM can be highly dangerous to your business and can cause a variety of email issues. A seemingly-innocuous email can hide a payload of Spyware that will damage your systems and shut your business down for the day- if not for longer. SPAM is annoying, but Spyware infections are time-consuming and costly to eradicate. As part of our Core Support, TechBldrs' Spam Filtering service:
- This email service decreases the garbage mail that takes up space and congests your Internet connection
- Frees up the load on your email server, desktops, and laptops from filtering and rejecting SPAM
- Provides a mail bagging service for five days while your email server or Internet connection is down
- Automatically kills one of the prime vectors of entry for Spyware to protect your company email
While our Core Services are comprehensive and are often more than enough for most small and medium-sized businesses, sometimes companies want more individual service and personalized support. We believe that the best way to develop a trustworthy and positive working relationship is through direct human contact, which is why we've designed our Priority Support program to focus on the balance between the ease of remote service and the necessity of personal interaction in order to give you the best possible IT experience. Priority Support offers a mix of professional IT consulting, systems engineering, routine maintenance, and personal support to keep your business running smoothly. Our high-quality IT support services cover all your computers and devices, from servers and other network technology to office desktops to laptops in the field.
Priority Support adds the human element of Professional Services, with monthly office visits for a fixed monthly fee.
Support for Your Business Decisions
- Understanding what technology will benefit your business, your management, and your employees
- Developing your IT Plan so that all of your technological business needs are met
- Assuring that all of your IT assets are getting the visibility and attention they deserve
Support for People When they Need it
- Get personalized, hands-on assistance during TechBldrs' monthly on-site visit
- And if you find yourself needing help outside of the monthly visit, we provide fast and unlimited support through our call-in Help Desk to prevent little problems from growing into bigger problems
- Management can also request Quarterly Business Reviews and an Annual System Recommendation to plan for changes in IT-related service that will benefit your business and your business technology
Support for Your Systems and Safety
- We manage your hardware repair, diagnosing the issue and interfacing with the vendor support teams so you can focus on running your business
- We provide inspections to ensure that everything is working as intended and put emergency contingency plans in place
- Optimization and system tuning to keep your systems running at their best
IT Consulting Services You Can Depend On
At TechBldrs, our IT consulting services help clients solve all of their IT problems. This can include everything from managed IT solutions to basic network analytics assistance. We can review your company’s current operations and needs and make recommendations that will improve business productivity and efficiency. Our team of experts will go that extra mile to ensure your business runs smoothly while assessing your system to identify areas that need improvement.
A Cybersecurity Consulting Company that Offers Seamless Technology Solutions for Your Modern Business
Tired of high service costs and IT support companies that don't cater to your company's specific needs? TechBldrs can help. Located in Phoenixville, PA, TechBldrs has proudly worked with companies from all over the state, providing tech-based solutions for growing businesses. We can provide the proper solutions, based on your company's needs, with reasonable service prices and excellent customer service. Contact us today to see how we can custom fit a Support plan for you and your growing business.How Do I Get Started
Contact us today to see how we can custom fit a Support plan for you.