At the core of every company is the technology that enables communication. No matter how big or how small, businesses revolve around their technology. Desktops, laptops, servers, smartphones - in today's interconnected world where things are often the tap of a finger away, keeping your technology running smoothly is paramount. Your IT shouldn't be slowing your business down. And neither should cybersecurity threats. TechBldrs can take away the stress and insecurity that comes with mismanaged IT. We provide IT support and IT-related service in Limerick, PA. Our company is a people-first business that can design and deploy technology solutions that provides safety and competitive advantage. We can help you grow your small or medium-sized business while ensuring your day-to-day operations run smoothly. Since 1998, we've worked to develop a timely and professional core values-driven approach, custom-tailored to your business, that allows technology to work for you, and not the other way around.
High-Quality IT Support Services Limerick, PA
While you may know what your business needs to be successful, you may not have the resources or time to turn your vision into a reality. At TechBldrs in Limerick, PA, our goal is to learn the ins and outs of your business to provide individual service and personalized IT solutions that will improve workflow efficiency, protect your company from any cyber threats, and allow you to focus on your company. At TechBldrs, your IT service provider, we offer the type of service that your growing company needs to run smoothly, safely, and efficiently. We have the right infrastructure solutions for your growing business.
Outsourced IT Support
Outsourcing IT support for your business will free up your time to handle any major issues at your company, while our expert techs provide a faster time to resolution for any problems that arise with your app or product.
When your company outsources IT support with TechBldrs, our third-party IT support services employ an IT expert who possesses detailed knowledge of your software product or app. Now, your users can receive the help they need, right when they need it, to quickly overcome issues.
Our expert tech support staff will learn the ins and outs of your product, so they will be ready to assist your customers whenever an issue arises.
At the center of this service is our Core Support program. Every communications system needs protections, and TechBldrs' Microsoft Certified Professionals customize and build a defense plan that's catered to your business's unique needs. Here's what that entails:
Continual Software Updates
Updating to the latest versions of key business software is fundamental to keeping your company secure and moving forward. But updates aren't often as simple as you might think. While an automatic update might upgrade your business or fix an existing problem, sometimes they can cause more problems than they fix, resulting in quality issues. So what's the proper solution? Our Core Support has multiple testing levels for every update before it gets applied. All updates are applied after hours of checking and rechecking, and any problematic update can be easily rolled back, causing little to no disruption to your regular workday, while preventing any IT-related issues.
Antivirus and Antimalware
At TechBldrs in Limerick, PA, we offer comprehensive security solutions for your modern business. Our antimalware was ranked #1 by an independent industry testing facility and has the smallest usage footprint on your system possible, meaning it's so unobtrusive you won't even know it's there until it matters. And with Core Support, your antivirus and antimalware never expire. We always keep it up-to-date for you so your computer systems will have the latest protections.
Remote Management and Monitoring Services
Weird things can happen to computers. That seems to be a fact of life. What slows you down is not having the right solutions to problems when you need them. TechBldrs' PAM (Proactive Alert Management) System is the tool we use to monitor your vital systems and give you those solutions as soon as possible. Whether your internet goes down, you have a cybersecurity breach, or someone needs our help, PAM allows us to manage your systems remotely and ensures that we can connect to you when you need us. Through PAM, we can conduct a remote session to adjust system settings to continually ward off new cyber threats and a host of issues. TechBldrs monitors your business 24/7, 365 days a year, providing seamless technology solutions for improved business efficiency.
While most of us think SPAM is a more-or-less harmless email issue and email inbox clogger, SPAM can be highly dangerous to your business and your company email. A seemingly-innocuous email can hide a payload of Spyware that will damage your systems and shut your business down for the day- if not for longer. SPAM is annoying, but Spyware infections can cause a hiccup in service, are time-consuming, and costly to eradicate. As part of our Core Support, TechBldrs' Spam Filtering service:
- This email support service decreases the garbage mail that takes up space and congests your Internet connection
- Frees up the load on your email server, desktops, and laptops from filtering and rejecting SPAM
- Provides a mail bagging service for five days while your email server or Internet connection is down
- Automatically kills one of the prime vectors of entry for Spyware
Our cloud computing services provide data protection for your business. Does your company have older, outdated servers? Have you found that your system is constantly lagging and not running as quickly and efficiently as it should? Cloud computing works by utilizing the internet to manage, access, and store data and applications within a private environment to keep your company data safe. This type of service offers the flexibility that will allow your modern business to scale your cloud environment, based on your data volume and needs. Our cloud backup services are designed to protect your company's server data, so you won't have to worry about losing important data if the server goes down. TechBldrs has all of your cloud computing solutions.
While our Core Services are comprehensive and are often more than enough for most small and medium-sized businesses, sometimes companies want technical services that offer more personalized support. We believe that the best way to develop a trustworthy and positive working relationship is through direct human contact, which is why we've designed our Priority Support program to focus on the balance between the ease of remote service and the necessity of personal interaction in order to give you the best possible IT experience. Priority Support offers a mix of professional IT consulting, systems engineering, and personal support to keep your business running smoothly. We cover all your computers and devices, from servers and other network technology to office desktops to laptops in the field.
Priority Support adds the human element of Professional Services and tech-based solutions for a fixed monthly fee.
Support for Your Business Decisions
- Understanding what technology will benefit your business, your management, and your employees
- Developing your IT Plan so that all of your technological business needs are met
- Assuring that all of your IT assets are getting the visibility and attention they deserve
Support for People When they Need it
- Get personalized, hands-on assistance during TechBldrs' monthly on-site visit
- And if you find yourself needing help outside of the monthly visit, we provide fast and unlimited support through our call-in Help Desk to prevent little problems from growing into bigger problems
- Management can also request Quarterly Business Reviews and an Annual System Recommendation to plan for changes that will benefit your business and your business technology
Support for Your Systems and Safety
- As your IT service providers, we manage your hardware repair, diagnosing the issue and interfacing with the vendor support teams so you can focus on running your business, in the event of hardware failure
- We provide inspections to ensure that everything is working as intended and put emergency contingency plans in place
- Optimization, routine maintenance, and system tuning to keep your systems running at their best for uninterrupted system productivity
IT Consulting Services
Our IT consulting services will allow your company to implement high-quality IT solutions and strategies to achieve business and IT alignment. We will assess your current system and identify your IT needs and challenges. Next, we will lay down a strategy for a positive and seamless IT transformation. We offer a variety of IT-related services including infrastructure management, IT modernization that’s designed to improve business efficiency by optimizing costly maintenance of obsolete technologies, cloud usage optimization, and so much more. Contact us today to schedule a consultation and let the team at TechBldrs help you reach your business goals.How Do I Get Started
Contact us today to see how we can custom fit a Support plan for you.