At the core of every modern business is the technology that enables communication. No matter how big or how small, businesses revolve around their technology. Desktops, laptops, servers, smartphones - in today's interconnected world where things are often the tap of a finger away, keeping your technology running smoothly is paramount. Your IT shouldn't be causing quality issues or slowing your business down. And neither should cybersecurity threats. At TechBldrs, your IT service providers, we can take away the stress and insecurity that comes with mismanaged IT. We can provide routine maintenance, cybersecurity, device management and infrastructure solutions for the modern business.
IT Support Services Exton, PA
Our seamless technology solutions include IT support and IT services in Exton, PA. Our company is a people-first business that can design and deploy technology solutions that provides safety and competitive advantage. We can help you grow your small or medium-sized business while ensuring your day-to-day operations run smoothly. Since 1998, we've worked to develop a timely and professional core values-driven approach, custom-tailored to your business, that allows technology to work for you, and not the other way around.
At the center of our services is our Core Support program. Every communications system needs protections, and TechBldrs' Microsoft Certified Professionals customize and build a defense plan that's catered to your business's unique needs. Here's what that entails:
Continual Software Updates
Updating to the latest versions of key business software is fundamental to keeping your company secure and moving forward. But updates aren't often as simple as you might think. While an automatic update might upgrade your business or fix an existing problem, sometimes they can cause more problems than they fix! So what can you do? Our Core Support has multiple testing levels for every update before it gets applied. All updates are applied after hours of checking and rechecking, and any problematic update can be easily rolled back, causing little to no disruption to your regular workday.
Antivirus and Antimalware
Our antimalware was ranked #1 by an independent industry testing facility and has the smallest usage footprint on your system possible, meaning it's so unobtrusive you won't even know it's there until it matters. And with Core Support, your antivirus and antimalware never expire. We always keep it up-to-date for you so your computer systems will have the latest protections.
Remote Management and Monitoring Services
Weird things can happen to computers. That seems to be a fact of life. What slows you down is not having the right solutions to problems when you need them. TechBldrs' PAM (Proactive Alert Management) System is the tool we use to monitor your vital systems and give you those solutions as soon as possible. Whether your internet goes down, you have a cybersecurity breach, or someone needs our help, PAM allows us to conduct a remote session to manage your systems remotely and ensures that we can connect to you when you need us. Through PAM, we can adjust system settings to continually ward off new cyber threats. TechBldrs monitors your business 24/7, 365 days a year.
Email Support Services
While most of us think SPAM is a more-or-less harmless email inbox clogger, SPAM can be highly dangerous to your business and can cause a host of email issues. A seemingly-innocuous email can hide a payload of Spyware that will damage your systems and shut your business down for the day- if not for longer. SPAM is annoying, but Spyware infections are time-consuming and costly to eradicate. As part of our Core Support, TechBldrs' Spam Filtering service:
- This email service is designed to decrease the garbage mail that takes up space and congests your Internet connection
- Frees up the load on your email server, desktops, and laptops from filtering and rejecting SPAM
- Provides a mail bagging service for five days while your email server or Internet connection is down
- Automatically kills one of the prime vectors of entry for Spyware
IT Consulting Services
For many companies, maintaining their technology can often feel like a burden, especially if their in-house support isn’t specialized in as many IT-related areas as they need to be. One of the biggest benefits of hiring TechBldrs for IT consulting services is that it can allow you to redirect your focus towards more important tasks. While your team may have a dedicated specialist on hand, they may not be as specialized as some of the IT tech experts at TechBldrs. We will assign a tech to an IT-related issue based on their specialty area, so you’ll always have an experienced tech team member ready to take on any issues and provide tech-based solutions.
Computer Network Support
Has your company ever experienced a network outage and your business was literally down for hours? Or maybe you weren’t able to handle new malware or adware that infected your entire network, which compromised your security? All of these network and technology problems can be a hassle if your company isn’t prepared to handle them alone. This is where the network support specialists at TechBldrs come in. Your company can’t afford to overlook the importance of working with IT professionals, especially if you’re striving for a network system that offers seamless operation. The IT consultants at TechBldrs can a host of issues from impacting business productivity. We will benchmark, analyze, and troubleshoot issues related to your company’s network system and ensure a smoother operation, without a hiccup in service.
While our Core Services are comprehensive and are often more than enough for most small and medium-sized businesses, sometimes companies want more individual service and personalized support. We believe that the best way to develop a trustworthy and positive working relationship is through direct human contact, which is why we've designed our Priority Support program to focus on the balance between the ease of remote service and the necessity of personal interaction in order to give you the best possible IT experience. This type of service offers a mix of professional IT consulting, systems engineering, and personal support to provide the proper solutions and keep your business running smoothly. We cover all your computers and devices, from servers and other network technology to office desktops to laptops in the field.
Priority Support adds the human element of Professional technical service for a fixed monthly fee and low service costs.
Support for Your Business Decisions
- Understanding what technology will benefit your business, your management, and your employees
- Developing your IT Plan so that all of your technological business needs are met
- Assuring that all of your IT assets are getting the visibility and attention they deserve
Support for People When they Need it
- Get personalized, hands-on assistance during TechBldrs' monthly on-site visit
- And if you find yourself needing help outside of the monthly visit, we provide fast and unlimited IT-related service support through our call-in Help Desk team to prevent little problems from growing into bigger problems
- Management can also request Quarterly Business Reviews and an Annual System Recommendation to plan for changes that will benefit your business and your business technology
Support for Your Systems and Safety
- We manage your hardware repair, in the event of hardware failure, diagnosing the issue and interfacing with the vendor support teams so you can focus on running your business
- We provide inspections and device configuration to ensure that everything is working as intended and put emergency contingency plans in place
- Optimization and system tuning to keep your systems running at their best
Have you considered third-party IT support services in Exton, PA? If you’re planning your IT infrastructure, you may be tempted to keep an in-house IT department for all IT-related issues. However, there are many advantages to outsourcing your IT support with TechBldrs. This is especially true if you’re a mid-sized company seeking to grow or you’re running a start-up.
At TechBldrs, your IT service providers, our techs are available to provide this type of service whenever you need them. In-house IT support is often plagued with constant disruptions. By outsourcing IT, we can handle any issues that may arise, guaranteeing uptime, smooth operations, improved business productivity, and business efficiency.
Your Cybersecurity Consulting Company
Just a single cyberattack in Exton, PA can end up costing you your company. A company can fall prey to cybercriminals and lose their client’s trust and repeat business. Investing in cybersecurity services can protect your business from all types of cyberattacks and keep hackers at bay. At TechBldrs, with our active service, we can monitor network activity to keep your business data safe and protected. We offer comprehensive security solutions and automatic issue detection that will keep your company data safe and secure around the clock.
Offering High-Quality IT Support Services for Your Growing Business
Your IT service providers at TechBldrs in Exton, PA offer third-party IT support services, company email protection, cloud services, low service prices, cybersecurity with automatic issue detection, and around the clock IT support that you can rely on. Contact us today to see how we can custom fit a Support plan for you.How Do I Get Started
Contact us today to see how we can custom fit a Support plan for you.