At the core of every company is the technology that enables communication. No matter how big or how small, businesses revolve around their technology. Desktops, laptops, servers, smartphones - in today's interconnected world where things are often the tap of a finger away, keeping your technology running smoothly is paramount. Your IT shouldn't be slowing your business down. And neither should cybersecurity threats. TechBldrs can take away the stress and insecurity that comes with mismanaged IT.
IT Support Services Conshohocken, PA
The IT service providers at TechBldrs offer IT support and IT services in Conshohocken, PA. Our company is a people-first business that can design and deploy technology solutions that provides safety and competitive advantage. We can help you grow your small or medium-sized business while ensuring your day-to-day operations run smoothly. Since 1998, the IT service providers at TechBldrs have worked to develop a timely and professional core values-driven approach, custom-tailored to your modern business, that allows technology to work for you, and not the other way around.
At the center of this service is our Core Support program. Every communications system needs protections, and TechBldrs' Microsoft Certified Professionals customize and build a defense plan that's catered to your business's unique needs. Here's what that entails:
Continual Software Updates
Updating to the latest versions of key business software is fundamental to keeping your modern business secure and moving forward. But updates aren't often as simple as you might think. While an automatic update might upgrade your business or fix an existing problem, sometimes they can cause more problems than they fix! So what can you do? Our Core Support has multiple testing levels for every update before it gets applied. All updates are applied after hours of checking and rechecking, and any problematic update can be easily rolled back, causing little to no disruption to your regular workday.
Antivirus and Antimalware
Our antimalware was ranked #1 by an independent industry testing facility and has the smallest usage footprint on your system possible, meaning it's so unobtrusive you won't even know it's there until it matters. And with Core Support, your antivirus and antimalware never expire. We always keep it up-to-date for you so your computer systems will have the latest protections that can prevent a host of issues.
Weird things can happen to computers. That seems to be a fact of life. What slows you down is not having the right solutions to problems when you need them. TechBldrs' PAM (Proactive Alert Management) System is the tool we use to monitor your vital systems and give you those solutions as soon as possible. Whether your internet goes down, you have a cybersecurity breach, or someone needs our help, PAM allows us to manage your systems remotely and ensures that we can connect to you when you need us. With this type of service, we can conduct a remote session to adjust system settings to continually ward off new cyber threats. TechBldrs monitors your business 24/7, 365 days a year, to prevent a hiccup in service and ensure your systems are running smoothly.
Email Support Services
While most of us think SPAM is a more-or-less harmless email inbox clogger, SPAM can be highly dangerous to your company email and your business. A seemingly-innocuous email can hide a payload of Spyware that will damage your systems and shut your business down for the day- if not for longer. SPAM is an annoying email issue, but Spyware infections are time-consuming and costly to eradicate. As part of our Core Support, TechBldrs' Spam Filtering service:
- This type of email service decreases the garbage mail that takes up space and congests your Internet connection
- Frees up the load on your email server, desktops, and laptops from filtering and rejecting SPAM
- Provides a mail bagging service for five days while your email server or Internet connection is down
- Automatically kills one of the prime vectors of entry for Spyware
While our Core Services are comprehensive and are often more than enough for most small and medium-sized businesses, sometimes companies want more individual service and personalized support. We believe that the best way to develop a trustworthy and positive working relationship is through direct human contact, which is why we've designed our Priority Support program to focus on the balance between the ease of remote service and the necessity of personal interaction in order to give you the best possible IT experience. Priority Support offers a mix of professional IT consulting, systems engineering, and personal support to keep your business running smoothly. We cover all your computers and devices, from servers and other network technology to office desktops to laptops in the field.
Priority Support adds the human element of Professional Services for a fixed monthly fee.
Support for Your Business Decisions
- Understanding what technology will benefit your business, your management, and your employees
- Developing your IT Plan so that all of your technological business needs are met
- Assuring that all of your IT assets are getting the visibility and attention they deserve
Support for People When they Need it
- Get personalized, hands-on assistance during TechBldrs' monthly on-site visit
- And if you find yourself needing help outside of the monthly visit, we provide fast and unlimited support through our call-in Help Desk to prevent little problems from growing into bigger problems
- Management can also request Quarterly Business Reviews and an Annual System Recommendation to plan for changes that will benefit your business and your business technology
Support for Your Systems and Safety
- Our user support team can manage your hardware repair in the event of hardware failure, diagnosing the issue and interfacing with the vendor support teams so you can focus on running your business
- We provide inspections to ensure that everything is working as intended and put emergency contingency plans in place
- Optimization and system tuning to keep your systems running at their best
Outsourced IT Support
Third-party IT support services can be a game-changer for the growing business we cannot afford to hire additional full-time staff to meet their IT needs. Your help desk team probably started out serving a specific purpose, such as support for a particular technology, but over time, an increase in technical needs and additional hires to support those needs has resulted in IT support that may no longer be effective. Third-party IT support services, or outsourcing your IT services, can help improve end-user experience and allow your company to effectively manage your IT budget to improve business productivity.
At TechBldrs, our techs are trained across a spectrum of technology, so we can assign one of our techs to handle an IT-related issue, based on their area of specialization. With this type of service, your clients will always receive excellent customer service and support from a certified, experienced tech who is well-versed in that specific area of technology. This will free you up and your team to handle more important problems as you focus on running your company.
At TechBldrs, we offer innovative technology solutions. We provide computer network support and manage IT-related issues with networks, servers, and computers for companies in Conshohocken, PA. Our knowledgeable IT techs will provide preventative solutions to ensure your company’s computer systems are operating at peak performance through workstation configuration, network installation, remote monitoring, and routine maintenance to prevent quality issues.
Cybersecurity Consulting Company
At TechBldrs, we offer comprehensive security solutions. Security breaches still happen to companies of all sizes as perpetrators develop sophisticated hacking methods. The cost of a cyberattack can be devastating to a company financially and can also have a major reputational impact that can ruin a smaller business. TechBldrs is ready to help proactively develop your company’s security strategy to reduce the risk of a major security incident. Our cyber security software expert can develop an action-oriented plan that will include automatic issue detection to combat cyber threats to keep company data safe and your client’s sensitive information protected.
IT Consulting Services
At TechBldrs, we offer IT consulting services to companies in Conshohocken, PA. Our tech experts will perform a thorough assessment of your work environment and system to identify strengths and weaknesses and pinpoint key areas that require improvement. Next, we’ll devise a strategy that’s aimed to align your technology usage with the goals of your company to improve business efficiency. We can handle any type of IT-related service that your company needs to grow and thrive.
High-Quality IT Support Services You Can Count On
Your IT service providers at TechBldrs in Conshohocken, PA, offer reasonable service prices for technical services that are essential to keeping a company's systems running smoothly. From cloud services, backup services, and hardware configuration services, at Techbldrs, we provide seamless technology solutions that can save your company money, prevent downtime, and allow you to scale. Contact us today to see how we can custom fit a Support plan for you.How Do I Get Started
Contact us today to see how we can custom fit a Support plan for you.